Contact Us

If you have any questions for us at all, please don't hesitate to send us an email and we'll get back to you as soon as possible!

Business Hours:
Monday-Friday (8 am - 5 pm) AEST

Email: support@iamimber.com
Address: Kew, 3101, Victoria, Australia

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Frequently Asked Questions

♥ How can we help?

Free Shipping?

Absolutely! We provide Free Global Shipping for orders over USD$85 (Excl. South Africa)

Do you ship globally?

Absolutely! Everywhere from Europe to South Africa, to New Zealand and the Americas!

How do I place an order?

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Do the Earring Stacks include earrings for both ears?

100%! Each stack comes with earrings for both ears. The exact number and style of earrings are listed in the description of each stack.

Water-proof and Tarnish-proof?

Yes and yes! All our pieces can be worn in the shower, pool, and won't leave a green mark on your skin.

Hypoallergenic?

100%. All our pieces are hypoallergenic.

What material are your jewelry made from?

All pieces are made from Solid 925 Sterling Silver and plated in either 18k Gold or Platinum.

Ring Sizes?

All our rings are adjustable and fit sizes 5 to 13. We’ve designed them this way so you don’t have to know your partner or friend’s finger size to get them a thoughtful gift!

How long does shipping take?

Australia: Standard (2-5 days) Express (1-3 days)
Rest of the world: Standard (7-21 days) Express (3-5 days)

Help! There’s something wrong with my order!

We’re here to help! Please send us an email: support@iaimber.com

IMBER Support

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